Category: Blog

Caregiver Spotlight – Melissa Williams, Gentle Compassion

Melissa Williams works the night shift as a Memory Care Support RCA (Resident Care Assistant) at UMRC’s Towsley Village Memory Care Center, a Positive Approach® to Care (PAC) “Participating” organization. A PAC certified coach, Melissa cares deeply about the residents she serves who live with dementia. “They are truly amazing human beings,” says Melissa. “To help […]

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Karen Owen: Stepping In to Help

They say when you need something done, ask a busy person. That is especially true of, Karen Owen, Director of Donor Relations and Services for the UMRC Foundation and Porter Hills Foundation.Several weeks ago, the call went out to recruit other team members to assist as caregivers at UMRC’s Kresge Healthcare and Rehabilitation Center (Kresge […]

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Not all heroes wear capes. Some, like Jamie Bell of UMRC’s Housekeeping team, wear gowns, masks, and face shields.

Jamie’s day starts at 7:30am in UMRC’s Kresge Healthcare and Rehabilitation Center. Since COVID-19, her job as a housekeeper has never been more important to keep residents and team members safe. “I come in and put on my personal protection equipment (PPE), then get my cart, wipe it down, fill up my supplies, and get […]

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